The cloth/textile used to manufacture our products are from The Cotton Company Mills and partners located around the globe. The cloth is carefully sourced and is quality checked.

The Cloth used in producing the Mkhaweer are of the highest quality and every Mkhaweer comes with detailed washing instructions. The washing instruction must be followed to maintain the quality of the cloths.

For all products listed on the Instagram, there is a model number (EXAMPLE : FGXXXXX).
 By entering this code in the search bar, you can access the model you are looking for.

IT IS NOT POSSIBLE TO RETURN PRODUCTS PURCHASED ONLINE FROM THE COTTON COMPANY TO A THE COTTON COMPANY BOUTIQUE OR A STORE.

WE ARE OPERATING IN LINE WITH ADVICE FROM THE WORLD HEALTH ORGANIZATION AND THE LOCAL AUTHORITIES AND WE ARE ASSURING YOU THAT WE ARE TAKING ALL POSSIBLE PRE-CAUTIOUS MEASURES IN OUR FULFILLMENT

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 4-10 days.

● Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

● The Cotton Company cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

● We Offer Paid Returns. You Have The Right To Cancel Your Purchase And Return Any Purchased Products . We Accept Online Returns Within Fourteen (14) Days From The Day On Which You (Or A Person Indicated By You) Receive The Products. Please Note That It Is Not Possible To Return Or Exchange Purchases Made Online In One Of Our Stores Or Return Or Exchange Products Purchased In One Of Our Stores On The Online Store.

● Please Return Your Products In Their Original Condition, Without Them Being Worn Or Washed.

● CASH ON DELIVERY (COD)
● CREDIT CARD

● Standard Delivery All over UAE – 30 DHS (1-3 days)
● International Delivery – Subject to the country, current rates can be fetched while checking out from the website

If you need to change or cancel your order, please contact us immediately. Once our warehouse has processed your order, we will be unable to make any changes.

There is no minimum order value at The Cotton Company online store.

For all products listed on the Instagram, there is a model number (EXAMPLE : FGXXXXX).
 By entering this code in the search bar, you can access the model you are looking for.

The Cotton Company Online Store Is The Official The Cotton Company Shop On The Internet. It Offers The Same Products As Those Available In Stores And Also Online Exclusives.

The Benefits Of Creating An Account With The Cotton Company Online Shop Are As Follows:

● Save Your Personal Information For Quick And Easy Ordering
● Create A Wish List Of Your Favorite Products Which You Can Share With Friends And Family
● Receive Special Offers From The Cotton Company Online Online Shop Receive Invitations To Exclusive Events
● Retain Your Order History
● Save All Your Delivery Information

There is no minimum order value at The Cotton Company online store.

● Respect For Your Privacy Is Of The Utmost Importance. As The Cotton Company Online Store Customer, You Can Make Your Purchases With Confidence. We Do Not Require Your Personal Information Except In The Following Situations:
   ● Placing An Order
   ● SubscribingtoThe Newsletter
   ● Creating An Account The Information
● You Give Us About Yourself Or Your Interests Will Only Be Used To Offer You The Very Best Service Possible And To Adapt Our Offers To Your Requirements.